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📜 Privacy and Security Policy – CaptainPilot App

 

Last updated: 30.09.2025

 

CaptainPilot Training Solutions (“CaptainPilot”, “we”, “our”) values your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website (www.captainpilot.com) or the CaptainPilot Mobile App (“App”).

1. Information We Collect

We collect the following types of information:

  • Personal details (name, email, contact information) when you register or purchase.

  • Training data (course progress, test results, certificates).

  • Technical data (device info, IP address, usage logs).

  • Community content (posts, comments in groups/forums).

2. How We Use Your Information

  • To provide ICAO English courses, proficiency tests, and community support.

  • To track your learning progress and issue certificates.

  • To process payments securely via Apple App Store or Google Play Billing.

  • To improve app functionality, security, and user experience.

  • To send updates, offers, or important service notifications.

3. Payments and Security

  • All payments are securely processed via Apple App Store and Google Play Billing.

  • The CaptainPilot App does not directly handle or store payment or card information.

  • All data transmissions are protected using SSL encryption.

CaptainPilot Mobile App Compliance Statement

  • The CaptainPilot Mobile App does not process payments or financial transactions internally.

  • All enrollments, memberships, and payments are securely managed either via Apple / Google payment systems or on the official website (www.captainpilot.com).

  • The app functions as an informational and progress-tracking companion.

4. Cookies and Tracking

We use cookies and analytics tools (e.g., Google Analytics, Wix) to personalize content and measure engagement.
Users can manage cookie preferences in their browser or device settings.

5. Third-Party Services

We may share limited data with trusted providers for:

  • Hosting and infrastructure (Wix.com)

  • Analytics (Google, Firebase)

  • AI communication support (OpenAI API)

  • Secure payment processing (Apple, Google)

These third parties are bound by strict data protection and confidentiality agreements.

6. User Rights

You have the right to:

  • Request access, correction, or deletion of your personal data.

  • Withdraw consent at any time.

  • Contact us for privacy-related inquiries.

📧 support@captainpilot.com

7. Data Retention and Security

We retain data only as long as necessary for service provision, compliance, or dispute resolution.
Afterward, it is securely deleted or anonymized.

8. Legal Basis

This policy complies with:

  • GDPR (EU General Data Protection Regulation)

  • CCPA (California Consumer Privacy Act)

  • Google Play Developer Policies

  • Apple App Store Guidelines

9. Contact Us

CaptainPilot Training Solutions
📍 ÇAĞLAYAN MAH. 2068 SOK. SULTAN SİTESİ A BLOK NO: 3 / 7
LARA 07100 MURATPAŞA / ANTALYA / TURKEY
📧 support@captainpilot.com
🌐 www.captainpilot.com

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